Great question! Please check out the information below:
What is covered?
- We are proud to guarantee our products to be free from defects for the usable life of the product. This is based on the discretion of the Give'r Team.
- A proof of purchase in the form of an order number from give-r.com is required to verify and establish the criteria of Our Guarantee. If the product was not purchased from give-r.com, we are unable to accept exchanges and/or returns at this time.
What is not covered?
- Accidental damage and/or wear and tear from use are not covered under Our Guarantee. Give'r reserves the right to determine if the products meet this criteria. Because every person is different, warmth is not covered under our guarantee.