We stand by you, our customers and community, and take great pride in our products and service. We want you to be 100% confident in your decision to give'r! Our team is proud to offer Our Guarantee to express the confidence we have in our products.

• Accidental damage and/or wear and tear from use are not covered under Our Guarantee. Give'r reserves the right to determine if the products meet this criteria.
• A proof of purchase in the form of an order number from give-r.com is required to verify and establish the criteria of Our Guarantee. If the product was not purchased from give-r.com, we are unable to accept exchanges and/or returns.   
• Because every person is different, warmth is not covered under our guarantee. Please reference our Return & Exchange Policy for more information to see if your item(s) are eligible.
• Gifted items: Our Guarantee will be adjusted on a case-by-case basis.

If you believe your gloves show a defect that is covered under our guarantee, please "submit a request" and Customer Experience will assist you. We ask you to provide a picture of the problem area for greatest clarity of the issue.