Cancellations & Modifications

• Due to high volume, orders cannot be modified once placed. This includes but is not limited to, adding/removing personalization, changing a product style or size, adding more items to an order, removing items from an order, combining shipments, or updating a shipping address.  
• Once an order is in production, no cancellations can be made. 
• At this time, we are not able to alter payments or billing addresses once the order is placed. 

Order Status

• We strive to fulfill orders within 3-5 business days after receiving your order. Your order will be shipped based on your selected shipping speed from there.
• Once your item has been fulfilled and assigned tracking, no cancellations can be made. 
• Once your order has been fulfilled, you will receive a confirmation email with tracking information. Please allow 48-72 hours for live tracking updates. 
• We are not held responsible for delivery to an incorrect address

Have questions? Reach out to our Customer Support.